Booking & Access
Do I need to provide anything for my valet?
Yes — for a mobile valet at your property, we need:
- Access to an outdoor water tap
- Access to a power socket
- A driveway or accessible off-street parking space with enough room to work safely around the vehicle
What if I don't have water, power, or suitable parking?
No problem — we can carry out the valet at our own setup instead, where we have everything on hand. Just let us know after booking.
What areas do you cover?
We're based in the North East of England and cover Teesside, Gateshead, Newcastle, Sunderland, Durham, and surrounding areas. If you're just outside this area, get in touch — we may still be able to help, possibly with a small travel charge.
How long does a valet take?
- Standard Valet: approximately 2.5–3.5 hours per vehicle
- Full Valet: approximately 4.5–5.5 hours. Times may vary depending on the condition of the vehicle.
Do I need to be home during the valet?
As long as you're home at the start of the valet, feel free to come and go as you please.
Pricing & Payment
How much does a valet cost?
| Regular Car | SUV | |
|---|---|---|
| Standard Valet | £50 | £70 |
| Full Valet | £80 | £115 |
What's included in each package?
Standard Valet: Full interior vacuum, Dashboard wipe-down, Wheel and tyre clean, Snow foam pre-wash, Two bucket wash, Glass cleaning, Exterior towel dry
Full Valet: Everything in Standard, plus Hydrophobic coating, Tyre dressing, Interior shampooing, Door sills and shuts cleaned, Iron fallout and tar removal (if required)
How do I pay?
Payment will be taken upon booking via our website.
Are there any extra charges?
Vehicles that are heavily soiled, contain excessive pet hair, or need extra time beyond the standard service may incur a small surcharge. We'll always let you know before starting if this applies. Payment for this can be taken on card or cash.
On the Day
What should I do to prepare my car?
Please remove any personal belongings, valuables, and rubbish from the vehicle beforehand. This helps us focus on the clean and avoids anything going missing.
What happens if it rains?
Rain doesn't usually stop us — it usually helps us. If we do need to rearrange for weather, we will do our best to let you know with plenty of notice.
Are you insured?
Yes, we carry public liability insurance for your peace of mind.
Cancellations & Rescheduling
Can I cancel or reschedule my booking?
Yes — please give us as much notice as possible, ideally at least 24 hours, so we can offer the slot to another customer.
Have a question we haven't answered? Get in touch and we'll be happy to help.